Case Study

Case Study: Leveraging Managed Services To Bring Agility To The Business

How A Large Financial Services Institution Leveraged Managed-Storage-As-A-Service To Improve User Satisfaction

April 30th, 2014
Frederic Giron, VP, Senior Research Director
Frederic Giron VP, Senior Research Director
With contributors:
Dane Anderson , Abhinav Dhruwa

Summary

In the age of the customer, the CIO's business technology agenda must aim at better engagement with business stakeholders to help them win, serve, and retain customers. This means that the CIO has to spend less time and fewer resources maintaining IT systems. This report reviews how a large global Japan-headquartered financial services firm changed the way that it sources and delivers technology management services to its business partners. It describes how the bank engaged an external service provider to source more secure, resilient, and efficient storage services to satisfy its business partners.

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