Trends Report

Charter A Mobility Council With Seven Tasks

May 7th, 2012
Christian Kane, null
Christian Kane
Chris Sherman, null
Chris Sherman
Jeffrey Hammond, null
Jeffrey Hammond
Benjamin Gray, null
Benjamin Gray
Chenxi Wang, null
Chenxi Wang
With contributors:
Laura Koetzle , Christopher Voce , Eric Chi

Summary

Smartphones, tablets, and the rise of bring-your-own-device (BYOD) programs have put tremendous pressure on IT to revamp and rethink its mobile strategy: everything from procurement and development to management, security, and app stores. This report introduces seven steps that security and risk (S&R) and infrastructure and operations (I&O) professionals must take to support smartphones and tablets: 1) workforce segmentation; 2) tiered device management and security; 3) app prioritization; 4) multiplatform development; 5) new funding for infrastructure; 6) new reimbursement policies; and 7) a focus on the emerging enterprise app store. This report outlines Forrester's solution for S&R and I&O executives who need to identify and influence the right stakeholders for mobile security and operations initiatives. This report helps S&R and I&O leaders designate a mobility czar and charter a mobility council to deal with the priorities, policies, governance, and funding of employee and customer apps.

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