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For Infrastructure & Operations Professionals

Cloud, DevOps, And Digital Will Overtake The CMDB, But Not Its Reasons For Existence

Planning, Reporting, Accounting, And Coordinating Require An Information Strategy

December 5, 2017


Why Read This Report

Digital transformation, the cloud, and DevOps have many organizations questioning the future of capabilities such as asset and configuration management. But fundamental objectives — planning, accounting, reporting, and coordinating — don't go away just because of shifts in technology. This report provides thorough guidance on configuration management in light of infrastructure and operations' (I&O) digital transformation from the services perspective, using Forrester's new configuration management domain model.

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Table of Contents

  • The CMDB Faces A Murky Future
  • Why Configuration Management? Let's Get Back To Basics
  • Three Domains Give Clarity And Focus To Configuration Management
  • The CMDB Retains Three Key Use Cases
  • Recommendations

  • Modernize Your CMDB Efforts
  • Supplemental Material
  • Related Research Documents

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