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For Infrastructure & Operations Professionals

Cloud, DevOps, And Digital Will Overtake The CMDB, But Not Its Reasons For Existence

Planning, Reporting, Accounting, And Coordinating Require An Information Strategy

December 5, 2017

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Why Read This Report

Digital transformation, the cloud, and DevOps have many organizations questioning the future of capabilities such as asset and configuration management. But fundamental objectives — planning, accounting, reporting, and coordinating — don't go away just because of shifts in technology. This report provides thorough guidance on configuration management in light of infrastructure and operations' (I&O) digital transformation from the services perspective, using Forrester's new configuration management domain model.

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Table of Contents

  • The CMDB Faces A Murky Future
  • Why Configuration Management? Let's Get Back To Basics
  • Three Domains Give Clarity And Focus To Configuration Management
  • The CMDB Retains Three Key Use Cases
  • Recommendations

  • Modernize Your CMDB Efforts
  • Supplemental Material
  • Related Research Documents

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