Save or Share this Report

For Infrastructure & Operations Professionals

Cloud Management In A Hybrid Cloud World

How I&O Can Deliver The Cloud The Business Wants

July 30, 2013

Primary author headshot


Why Read This Report

Cloud platforms are increasingly a viable option for a growing set of enterprise workloads. Business-aligned developers are aggressively leveraging public cloud platforms to build and deploy new elastic applications and to extend legacy capabilities. They have come to expect speed, choice, and cost transparency. Meanwhile, nearly half of enterprise IT shops claim to be building a private cloud in 2013. The future enterprise IT infrastructure is therefore a hybrid mix of public and private clouds, but who will manage this new IT portfolio? Today, cloud developers are often doing it themselves out of necessity, but they should be focused on coding and testing, not cloud service management. Infrastructure and operations (I&O) professionals have the operations management skills, but they have not yet earned the right to take over cloud management. In this report, we explain how the I&O role changes in a hybrid cloud world, how I&O pros need to accelerate the cloud application delivery life cycle to exceed business expectations of cloud, and which cloud management capabilities I&O must master to take on the role of hybrid cloud manager.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • Who Will Deliver The Hybrid Cloud The Business Wants?
  • Master Three Essential Cloud Management Capabilities
  • recommendations

  • Manage The Disruption Or Plan To Be Disrupted

  • What Does IT Management Look Like In 2020?
  • Supplemental Material

Recommended Research