Develop Cloud Metrics Using The Balanced Scorecard

August 2nd, 2021

Tracy Woo Principal Analyst

Bill Martorelli Principal Analyst

With contributors:

Lauren Nelson , Glenn O'Donnell , Andre Kindness , Duncan Dietz , Diane Lynch

Summary

It’s essential to craft and measure the right metrics for your cloud strategy, but doing so in business terms is probably unnatural for your technology team. Leading technology organizations use Kaplan and Norton’s Balanced Scorecard (BSC) method, which helps cloud leaders select metrics that demonstrate business value and subsequently helps implement and measure these metrics. This report tells cloud leaders how they can apply the BSC methodology to improve their organization’s cloud computing performance and operational maturity.

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