Trends Report

E-Signatures — A Few Simple Best Practices Drive Adoption

Eliminating Wet Signatures Is A Stepping Stone To Digital Business

December 2nd, 2014
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
With contributors:
Elizabeth Cullen , Alex Cullen

Summary

Digitizing your business requires eliminating paper. A good start is to remove any requirements for "wet signatures" from your processes — and many organizations are. Electronic signatures (e-signatures), driven by simpler, more accessible, and cheaper smartphones, tablets, and touchscreen computers, are frequent topics of Forrester client inquiries. Yet poor implementation practices, regulatory hurdles, and compliance concerns still hinder adoption. This report highlights use cases that reveal emerging best practices that help enterprise architects drive adoption for their business partners.

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