Trends Report

Electronic Medical Records Need More To Support "Meaningful Use"

ECM And BPM Anchor The Portfolio Of Technologies That Will Improve Hospitals' Processes

May 20th, 2010
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
With contributors:
Eric G. Brown , Ralph Vitti , Connie Moore

Summary

Our current paper-based health information process wastes hundreds of billions of dollars annually. Transforming this into a streamlined 21st century electronic system will require moving through stages of maturity from paper charts to the cross-provider electronic health record (EHR). Our interviews with US healthcare providers found that a narrow focus on electronic medical records and paper replacement technologies will fall short. The federal stimulus package's mandate for meaningful use will require a process-centric view and a portfolio of technologies including enterprise content management (ECM), business process management (BPM), and forms automation. A three-phase maturity model shows how these foundation technologies help migrate to the 21st century healthcare system.

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