Trends Report

Evaluate IBM Watson's Natural Language Processing Capabilities

Consider Watson When You Need Specific Answers From Text, Not Document Search

December 9th, 2016
Somak Roy, null
Somak Roy
With contributors:
Ashutosh Sharma , Diego Lo Giudice , Rowan Curran , Brandon Purcell , Michael Barnes , Tim Sheedy , Arnav Gupta , Bill Nagel

Summary

Rising adoption and public success stories have given cognitive computing momentum. At the same time, Watson has expanded beyond its early forays in oncology into financial services and beyond. Results from early adopters indicate that it is relevant where winning, serving, and retaining customers requires processing a corpus of text that is too large for manual analysis. Application development and delivery (AD&D) teams should adopt a staggered approach; go from simple to complex and focus on prebuilt Watson capabilities first.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.