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For CIOs

Expand Your Ecosystem To Set Your Tech Organization On A Path To Excellence

Beginner Level: People Practices For IT Transformation

February 20, 2018


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This report is part of "Act: Beginner Level" in The IT Transformation Playbook.

Why Read This Report

Technology leaders evolve their organizations and people in phases. Many organizations are in the stages of this evolution, beginning to develop and deliver great customer experience (CX). This report — the first of three in the people competency of the IT transformation playbook — helps technology leaders understand the challenges and opportunities at the beginner phase.

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Table of Contents

  • The AoC Challenge — And Opportunity — Is People
  • Recommendations

  • Beginner Organizations Must Finally Demolish The Silos
  • Related Research Documents

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