Best Practice Report

Fix Your Culture Gaps To Speed Up Digital Transformation

Beginner Level: Culture Practices For Digital Business

November 25th, 2019
Alyson Clarke, Principal Analyst
Alyson Clarke Principal Analyst
With contributors:
Michael Barnes , Jacob Morgan , Michelle Beeson , Piers Conway , Sam Bartlett

Summary

Culture is one of the biggest barriers to digital transformation. Many firms put it in the “too hard” basket, focusing on all the other aspects of digital transformation until they can’t ignore it any longer. But culture is the glue that binds strategy, technology, processes, and organization. It’s difficult to identify and alter, but it’s foundational. This report describes how digital business leaders can seed the cultural changes needed for the firm to become a digital business.

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