Forrester's Business Capability Map Development: Tool

May 23rd, 2013

With contributors:

Alex Cullen , Julian Keenan

Summary

Business capability maps have become an essential tool for business architects. They represent a holistic view of the capabilities required by an organization to deliver its value proposition to its customer segments. Once created, business capability maps provide an overarching framework for aligned business and IT planning, project and application portfolio rationalization, and communicating IT's value to the consumers of IT services. Forrester's business capability map development toolkit provides the process and template for building or enhancing your organization's business capability map.

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