Save or Share this Report

For CIOs

From Grease To Code: Industrial Giants Bet Their Future On Software

To Survive, Manufacturing Firms Must Become As Proficient In The Digital World As They Are In The Physical

January 31, 2018

Primary author headshot


Why Read This Report

Industrial giants rose to dominance by making high-quality physical objects. Lower-cost competition and new multi-stakeholder ecosystems mean this old route to success is no longer sufficient. To survive, these industrial firms must move faster, deliver new value to new stakeholders, and respond to the shifting expectations of both their customers and their customers' customers. This report explores how digital technologies and the internet of things (IoT) are core to this transformation and highlights ways in which the CIO's role must expand as a result.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • Industrial Leaders Learn How To Differentiate With Digital
  • All Industrial Firms Must Embrace Digital To Serve Their Customers
  • Recommendations

  • Turn Your Company Inside Out, Placing Customers At The Center
  • What It Means

  • Every Company Must Be A Software Company, Not A Platform
  • Supplemental Material
  • Related Research Documents

Recommended Research