Gauge Your IT Maturity To Chart Your Transformational Technology Course

Assessment: The IT Transformation Playbook
March 12th, 2021
Emily Stutzman
and Kara Hartig


The age of the customer sets the context for technology-based transformation. But what specific steps will help you harness customer insights and a future fit technology strategy to win, serve, and retain customers? The answer varies by your firm's curren

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