Gauge Your IT Maturity To Chart Your Transformational Technology Course

Assessment: The IT Transformation Playbook
March 12th, 2021
With Contributors:
Emily Stutzman
and Kara Hartig


The technology-based transformation to the age of the customer will help you to win, serve, and retail customers. This report provides a tool to help.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.