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Harness Emerging Technologies To Guide Business Strategy

Advanced Level: Technology Practices For IT Transformation

February 12, 2021


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This report is part of "Act: Advanced Level" in The IT Transformation Playbook.

Why Read This Report

Tech leaders in advanced firms treat technology as a business asset, making IT transformation a foundation for new customer-obsessed business models. As part of their future fit technology, they let new technology guide their business strategy and put technology at the core of their innovation process to seize advantage the way a startup would. And they build on the tech platforms from earlier phases of maturity. To succeed, advanced technology leaders must focus on systems of engagement; systems of insights; security; and infrastructure, including cloud, integration, and internet of things (IoT). This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Firms With Advanced Tech Leaders Treat Tech As A Business Asset
  • Harness Emerging Technology To Unlock New Business Value
  • Advanced Tech Leaders Should Innovate In Four Technology Areas
  • Recommendations

  • Focus On People Problems To Win With Technology
  • Supplemental Material
  • Related Research Documents

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