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For eBusiness & Channel Strategy Professionals

Help Customers View And Manage Statements In Digital Banking

Digital Feature Fix: Build A Central Document Delivery Hub For Your Apps And Websites

October 15, 2019


Why Read This Brief

Many banks have poor or nonexistent digital delivery capabilities — including the ability to view and manage eStatements, eBills, and other documents — on their website or mobile app. This brief explains why digital document delivery is important, illustrates good practices from leading firms, and helps banks improve digital experiences for customers.

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