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For CIOs

High Performance Requires The Right IT Operating Model

Future Fit Companies Start With The Customer

May 10, 2021

Why Read This Report

Outmoded IT operating models struggle to support and enable businesses serving today's dynamic customer demands. Technology executives must rethink the design of their operating model to align with the exponential business and technology change. This report shows how to design and implement a high-performing operating model while continuously delivering value.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

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