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For Enterprise Architecture Professionals

How To Choose Your Digital Worker Automation Platform

Five Employee Robots Will Move Into Your Workspace

November 19, 2020


Why Read This Report

The current pandemic and recessionary pressures will accelerate investment in digital worker automation (DWA) to support the 18 million US workers who now toil from home as well as the frontline workers who struggle with social separation and disinfection challenges. DWA investments fall into five classes of employee robots that combine conversational intelligence, robotic process automation (RPA), and other intelligent automation (IA) components. DWA acceleration will pressure enterprise architecture (EA) professionals to choose among platforms. This report describes the options and provides a framework to help EA pros choose.

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Table of Contents

  • Digital worker automations Help With Everyday Tasks
  • Five Platform Categories Compete For DWA Investment
  • Recommendations

  • Choose The Right Platform To Build Employee Robot Support
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