Report

How To Succeed As A CX Professional

Lean On Your Strengths To Advance Your Career And Your Organization's CX Program
April 8th, 2020
With Contributors:
Brian Mukasa
and Shayna Neuburg

Summary

Even the best customer experience (CX) professionals struggle to drive change when their strengths aren't a good match for the CX challenges facing their organization. What's more, some CX pros don't even know what their true strengths are — having been m

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