Best Practice Report

Business-Model-Aligned Capability Views Help Tech Execs Manage IT Like A Business

May 9th, 2023
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
With contributors:
Matthew Guarini , Bobby Cameron , Michael Kearney , Ian McPherson

Summary

Forrester’s clients have created business-model-aligned capability views so their IT executives can manage IT as a business and encourage strategic discussions on improving IT’s performance. Enterprise architects use these views to initiate conversations around the business capabilities of IT. In addition, executives use business capability views to enhance their business discussions. Read this report to find out how to use business-model-aligned capability views.

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