Best Practice Report

Ignore The AI Hype To Select The Right Robotic Process Automation Tool

Focus On Your Automation Needs Instead

August 26th, 2020
Bernhard Schaffrik, Principal Analyst
Bernhard Schaffrik Principal Analyst
With contributors:
Glenn O'Donnell , Pascal Matzke , Elitsa Kortenska , Rachel Birrell

Summary

The feature sets of robotic process automation (RPA) tools keep growing, but the addition and prominent marketing of new AI capabilities can confuse those charged with picking an RPA tool today. While AI is an important component of an enterprise-grade RPA tool, infrastructure and operations (I&O) professionals must also consider many other components when selecting the right RPA tool for their company. This report describes how to select the right RPA tool and vendor.

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