Trends Report

Inquiry Spotlight: Human Capital Management Application Strategies

November 3rd, 2008
Paul Hamerman, null
Paul Hamerman
ZT
Zach Thomas
EG
Elisse Gaynor
With contributors:
Sharyn Leaver , Ralph Vitti

Summary

With a diverse market of solutions comprised of well-known enterprise resource planning (ERP) vendors, best-of-breed point solutions, and outsourcing options, human resources/human capital management (HR/HCM) has been the topic of more than 100 IT client inquiries since January 2007. An analysis of these client questions indicates strong C-level engagement and a clear trend toward harmonizing multiple solutions into a unified set of tools to manage personnel assets. Human resources process and applications professionals can offer key technology insights to internal stakeholders by developing mindshare on five of the most common client issues presented to Forrester analysts.

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