Best Practice Report

Best Practices For Retail In Cloud

Cloud Apps And Platforms Offer More Rewards Than Risks For Retailers

May 4th, 2022
Tracy Woo, Principal Analyst
Tracy Woo Principal Analyst
Emily Pfeiffer, Principal Analyst
Emily Pfeiffer Principal Analyst
With contributors:
Lauren Nelson , Alexander Soley , Duncan Dietz , Diane Lynch

Summary

Most retailers use cloud technologies, and they’re increasingly depending on them for mission-critical workloads that range from e-commerce to traditional enterprise applications. The desire to modernize commerce apps often drives the move to cloud, but retailers now expect a broader set of cloud benefits: infrastructure cost savings, fast and simple scaling for peak shopping periods, access to advanced analytics platforms to derive new customer insights, and tools to improve in-store experiences. This report explores how innovative digital retail business professionals, and their cloud leader peers, can approach the cloud and weigh its key risks and rewards.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.