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For Application Development & Delivery Professionals

Knowing The Enterprise Collaboration Landscape Is Essential To Digital Transformation

Landscape: The Enterprise Collaboration Playbook

August 21, 2020


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This is the Landscape report in The Enterprise Collaboration Playbook For 2021.

Why Read This Report

Consolidation, failures, and aggressive repositioning by technology vendors are inevitable, leading to a confusing landscape. Anchor providers like Google and Microsoft have gaps that hundreds of mainstream and point solution providers are filling. Workers can easily tap this vast ecosystem to support individual teams and projects. This report aims to help application development and delivery (AD&D) professionals make informed decisions on technologies in a rapidly changing enterprise collaboration (EC) landscape. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • Enterprise Collaboration Is Essential To Digital Transformation
  • A Fragmented Landscape Emerges, Creating Choice And Confusion
  • Market Consolidation Will Occur, Catalyzed By Innovation In AI
  • Recommendations

  • Focus On The Why Before The How
  • Related Research Documents

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