Save or Share this Report

For B2C Marketing Professionals

Combine Systems Of Insight And Engagement For Contextual Marketing

April 20, 2016

Primary author headshot


Why Read This Report

The marketing technology landscape has changed dramatically since Forrester first charted it in 2007. What's new in 2016? Marketers' sophistication, ever-changing customer expectations, and continued vendor consolidation are driving the need to assemble contextual marketing engines based on systems of insight and engagement. This report helps B2C marketers understand the various enterprise marketing technologies required to drive customer-obsessed marketing. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in new categories of enterprise marketing technology.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Want to know what will happen in 2020? Visit Forrester's Predictions 2020 Hub, where you can read what's coming next in marketing, customer experience, technology, innovation, and more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • Marketers Rely On Technology To Deliver Customer Experiences
  • Enterprise Marketing Technology Comes In Two Flavors
  • Context Drives Enterprise Marketing Technology Forward
  • Recommendations

  • Take Stock Of Your Enterprise Marketing Technology Stack
  • Supplemental Material
  • Related Research Documents

Recommended Research