Save or Share this Report

For Sourcing & Vendor Management Professionals

Market Overview: IT Services In China, 2013

Businesses Now Have More Options To Drive Competitive Differentiation In China

April 25, 2013

Primary author headshot


Why Read This Report

China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizations operating in China, creating a much more competitive environment as the market opens up. As a result, client organizations are increasingly turning to service partners to bolster their portfolios as a means of competitive differentiation, extending geographic coverage, finding additional skills, or just saving costs. This report helps sourcing and vendor management (SVM) professionals focused on growing their business in China understand how their peers are using third-party IT service providers in China to their advantage and reviews the key segments and players in China's IT services market.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2495 USD).


Table of Contents

  • Organizations In China Are Leveraging Services As Change Enablers
  • IT Service Provider Maturity Is Growing In China
  • IT Service Providers Are Preparing To Face Rising Client Expectations

  • Clients Should Vet Service Providers' Actual Capabilities
  • Supplemental Material
  • Related Research Documents