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For Application Development & Delivery Professionals

Market Overview: Off-The-Shelf Channel Banking Solutions Can Differentiate And Manage Costs

An Overview Of Internet/Cross-Channel And Mobile Banking Solutions

October 15, 2013

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Why Read This Report

Financial services firms are evolving beyond using only a single channel to interact with their customers, making support of a variety of channels a key focal area for many transformation initiatives in financial services. At the same time, financial services firms, including banks, have identified cost containment as a crucial obstacle to transformation. As a growing number of banks require sophisticated, differentiating channel solutions, economic constraints cause many to consider off-the-shelf solutions to provide support across web, mobile, and other channels. This report will help application delivery teams select and deliver Internet, cross-channel, and mobile banking channel solutions.

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Table of Contents

  • Financial Services Firms Focus On Channels
  • Criteria Cover Business And Technology Views
  • Internet And Cross-Channel Banking Solutions Are Function-Rich
  • Mobile Banking Widely Supports Retail; Private Banking, Not So Much
  • recommendations

  • Banks No Longer Require Custom-Built Channel Solutions To Compete
  • Supplemental Material

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