Trends Report

Market Overview: Social Media Archiving

Top Tools To Capture A Range Of Social Communication

March 9th, 2015
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
Nick Hayes, null
Nick Hayes
With contributors:
Christopher McClean , Claire O'Malley

Summary

Disruptive technology trends such as mobile, social, and cloud wreak havoc on information governance. Many compliance professionals still struggle to meet archiving and eDiscovery requirements with email, and now employees are using social and mobile channels, which are even harder to control. Their dynamic format creates headaches for those responsible for ensuring the authenticity of social posts and preserving related context — including author, location, and ensuing discussion threads. Social archiving vendors help meet these emerging challenges with tools that directly capture social posts, fully recreate metadata, and enable quick, intuitive searches to handle review and supervision tasks. This report highlights the key differentiating features of social archiving vendors, which are leading an evolution of the broader information archiving market important for risk and compliance professionals to understand.

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