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For eBusiness & Channel Strategy Professionals

Master Digital Supply Chain For Age Of The Customer Operations Excellence

Articulate The Vision For Your Digital Supply Chain

July 9, 2018

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Why Read This Report

Digitally disrupted industries suffer from poor inventory productivity and availability, as well as high supply chain costs. These industries include (but are not limited to) retail and consumer goods in Europe and North America. This report is part of a forthcoming series that shows digital business professionals how to establish a digital supply chain that will help them profitably win, serve, and retain empowered customers who expect personal service.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

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Table of Contents

  • Rising Customer Expectations Have Changed The Rules
  • Digital Supply Chains Require Four Capabilities
  • Recommendations

  • Check The Foundations Before You Build Your Digital Supply Chain
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