Landscape Report

New Tech: Virtual Mental Health Solutions, Q4 2020

Forrester's Landscape Overview Of 31 Providers

October 5th, 2020
With contributors:
Daniel Hong , Paul-Julien Giraud , Peggy Dostie


Mental health ranked high on the list of areas employers needed to focus on in 2019. Now amid a myriad of new pressures it's the center of the discussion on employee benefits. Many employers struggle to understand which virtual mental health options are available and what to consider when selecting a vendor to meet their employees' needs. This report presents an overview of the emerging vendors in the mental health market. Employers should use it to understand the capabilities within major market segments and to inform their technology strategies.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.