Landscape Report

Now Tech: B2C Electronic Bill Presentment And Payment (EBPP), Q1 2019

Forrester's Overview Of 20 B2C EBPP Providers

March 1st, 2019
Lily Varon, Principal Analyst
Lily Varon Principal Analyst
With contributors:
Fiona Swerdlow , Ellen Carney , Brendan Miller , Caleb Ewald , Carl Finkbeiner

Summary

You can use B2C electronic bill payment and presentment (EBPP) solutions to flexibly deliver digital bills, facilitate electronic payment of bills, and enhance customer communications and marketing around billing. But to access these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Digital business strategy professionals should use Forrester's Now Tech report to understand the value they can expect from a B2C EBPP provider and select vendors based on size and functionality.

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