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For eBusiness & Channel Strategy Professionals

Now Tech: Omnichannel Order Management Systems, Q1 2021

Tools And Technology: The Retail eCommerce Playbook

January 19, 2021

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This is the Tools And Technology report in The Retail E-Commerce Playbook For 2021.

Why Read This Report

You can use an omnichannel order management system (OMS) to provide enterprise-level inventory visibility and distributed order management (DOM), customer order management, and store fulfillment. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, target market, geography, and vertical market. Digital business pros should use this report to understand the value they can expect from an OMS provider and to select one based on size and on their company's unique needs.

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Table of Contents

  • Improve Your Omnichannel Program With An OMS
  • Evaluate Vendors Based On Your Business Priorities
  • Align Individual Vendor Solutions To Your Organizational Needs
  • Recommendations

  • Prioritize OMS Market Focus, Future Features, And Key Stakeholders
  • Supplemental Material
  • Related Research Documents

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