Trends Report

Vendor Landscape: Merchandise Management Systems

How To Make The Right MMS Choice Amid A Crowded Market Landscape

March 17th, 2017
With contributors:
Christopher Andrews , Bill Seguin , Luis Deya , Andrew Reese

Summary

Application development and delivery (AD&D) professionals within retail organizations increasingly struggle to meet customers' elevated omnichannel service expectations. Legacy merchandise management systems (MMSes), relics of an age before eCommerce, are the root cause. Selecting a new MMS can be a complex process, as the marketplace has several different options. So it's essential to align market solutions to your needs. This report provides an overview of MMS packaged applications that can replace or complement retailers' legacy solutions.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.