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For Enterprise Architecture Professionals

Reboot Your Information Governance Program With An Outside-In Perspective

January 9, 2017

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Why Read This Report

New actors — partners, clients, and citizens — are now stakeholders in information governance (IG) strategies for customer-obsessed enterprises. Enterprise architects and their peers in security, legal, compliance, and business functions must step up their collaboration to deliver on policies that serve enterprise objectives. Senior technology and business managers are reshaping traditional information management roles to rethink governance programs. This report outlines Forrester's perspective on information governance in the age of the customer. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We are now updating it to include our most recent research on information governance.

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Table of Contents

  • Enterprises Can Do More To Extract Insight From Information
  • Include Customers As Part Of Your Set Of IG Stakeholders
  • No Single Set Of Technologies Or Vendors Delivers End-To-End IG
  • Recommendations

  • Tie An Information Governance Strategy To Key Corporate Goals
  • Supplemental Material
  • Related Research Documents

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