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For Infrastructure & Operations Professionals

Reshape Your Application Support For Digital Operations

Say Hello To The New I&O Customer Care Team

April 10, 2017

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Why Read This Brief

Digital transformation and development and operations (DevOps) are challenging the traditional application support (AS) function within the infrastructure and operations (I&O) organization. In this brief, we give I&O leaders the tools to shift the culture, focus, and responsibilities of their AS teams to: 1) perform continuous management and monitoring and 2) become part of the DevOps-based product feedback loop.

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