Trends Report

Retail Technology Plans, 2019

May 30th, 2019
With contributors:
Fiona Swerdlow , Luis Deya , Rachel Birrell


As brands and retailers tackle the challenges of 2019, digital business professionals must consider the potential impact on their road map of new technologies and apps to win, serve, and retain customers. Digital business pros can compare their own technology investment plans with those of nearly 2,500 global respondents to Forrester Analytics' Business Technographics surveys, including more than 250 in retail.

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