Report

Know Your Social Media Audience In 2021 — And If They Want To Interact With You

January 29th, 2021
With
Akhil Verma
Chahiti Asarpota
and Rachel Birrell

Summary

Use this report to define your social media audience and decide whether or not to pursue social media as part of your business strategy.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.