Report

Technologists — And The Business — Must Execute At The Speed Of DevOps

Intermediate Level: People Practices For IT Transformation
January 8th, 2021
With Contributors:
Audrey Hecht
and Diane Lynch

Summary

Intermediate organizations have the customer experience (CX) basics well in hand. They've broken down silos, institutionalized customer- and employee-centricity, and built a foundation of agile processes. However, to advance, CIOs must modernize their tal

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