Vision Report

The 10 Dimensions Of Business Agility

Enabling Bottom-Up Decisions In A World Of Rapid Change

September 9th, 2013
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
With contributors:
Alex Cullen , Christopher Mines , Julian Keenan , Josh Bernoff

Summary

Change is accelerating. Only the agile company can survive. But what constitutes agility in the modern era? An agile enterprise embraces change as a matter of routine, whether that change is driven by market trends or is internal and operational; it reacts more quickly to both threats and opportunities. Agile companies enable decisions to be made quickly at lower levels in the organization; leaders concentrate on building this culture over day-to-day decision-making. This report examines the three types of agility that companies must develop — market, organizational, and process agility — and evaluates 10 separate dimensions that make them up. Examining both awareness and execution on these dimensions reveals which companies are best suited to succeed in a fast-changing environment. We complete our analysis by examining which elements of agility leaders think are most important and why companies do poorly on many of these dimensions.

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