Save or Share this Report

For Enterprise Architecture Professionals

The 10 Key Attributes That Reveal Your ECM Maturity Level

Assessment: The Enterprise Content Management Playbook

February 7, 2018

Primary author headshot


Playbook icon

This is the Assessment report in The Enterprise Content Management Playbook For 2019.

Why Read This Report

This report provides a framework for enterprise architecture (EA) professionals to assess their organization's content management maturity, identify capability gaps, and plot a course for program improvement. Maturing enterprise content management (ECM) programs include collaboration across lines of business and engage multiple stakeholders — including external ones, like customers, partners, and regulators. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • Maturity Assessments Help Set Priorities And Uncover Gaps
  • Evaluate Your Content Management Maturity Levels
  • Recommendations

  • Assess Your ECM Maturity To Focus Ongoing Improvements
  • Supplemental Material
  • Related Research Documents

Recommended Research