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For Enterprise Architecture Professionals

The 10 Key Attributes That Reveal Your ECM Maturity Level

Assessment: The Enterprise Content Management Playbook

February 7, 2018

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This is the Assessment report in The Enterprise Content Management Playbook For 2018.

Why Read This Report

This report provides a framework for enterprise architecture (EA) professionals to assess their organization's content management maturity, identify capability gaps, and plot a course for program improvement. Maturing enterprise content management (ECM) programs include collaboration across lines of business and engage multiple stakeholders — including external ones, like customers, partners, and regulators. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • Maturity Assessments Help Set Priorities And Uncover Gaps
  • Evaluate Your Content Management Maturity Levels
  • Recommendations

  • Assess Your ECM Maturity To Focus Ongoing Improvements
  • Supplemental Material
  • Related Research Documents

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