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For CIO Professionals

The CIO's 2010 Software Outlook

IT Trades Business Innovation For Cost-Reduction Focus

February 19, 2010

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Why Read This Report

From September to November 2009, Forrester asked 2,165 North American and European IT software decision-makers for their plans and perceptions on software spending and trends in 2010. Amid uncertainty around the global economy's recovery, IT organizations expect to still be cutting software services and delaying noncritical initiatives. Money and manpower have been reallocated to efforts with clear and more immediate returns, and CIOs are becoming — if they're not already — sticklers for ROI calculations to justify software projects. To help squeeze in innovative projects, IT execs must leverage strategic tools like an investment optimization framework and capability maps.

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Timely and relevant, Forrester's RoleView research aligns to 13 leadership roles across business and technology management. Our expertise in customer experience, mobile, digital business, and big data will help your teams win in the age of the customer. Contact us to learn more.

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  • 2010 Software Priorities
  • Top Three Software Activities Increasing In 2010

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