Trends Report

The Employee Experience Technology Ecosystem

Refocus Your Lens On The Employee Life Cycle

February 14th, 2019
David Brodeur-Johnson, Principal Analyst
David Brodeur-Johnson Principal Analyst
Andrew Hewitt, Principal Analyst
Andrew Hewitt Principal Analyst
With contributors:
Sharyn Leaver , Renee Taylor-Huot , Christopher Voce , Clare Garberg , Diane Lynch

Summary

If you hold a traditional view and think about employee experience (EX) from the vantage point of the employee life cycle, from initial hiring to the exit interview, you're missing your single biggest opportunity to improve it. Our research shows that what employees experience in their daily journeys is the factor that most affects EX. Improving this requires a different focus — and technology has an outsized impact. This report will help CIOs charged with improving EX understand and embrace the growing landscape of technologies that improve employees' daily experiences.

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