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For Enterprise Architecture Professionals

The Forrester Wave™: Enterprise Content Management, Q3 2013

September 19, 2013


Why Read This Report

The enterprise content management (ECM) market has continued to diversify, with vendors turning to solutions focused on business and transactional content technologies. End users are looking for ways to better manage and utilize their content, returning a faster, more definable return on investment (ROI). In Forrester's 48-criteria evaluation of ECM vendors, we assessed the offerings of 13 influential providers: Alfresco Software, EMC, HP Autonomy, Hyland Software, IBM, M-Files, Microsoft, Newgen Software Technologies, OpenText, Oracle, Perceptive Software, Unisys, and Xerox. This Forrester Wave™ evaluation details our findings on how well each vendor fulfills our criteria and helps companies select the right vendor for enterprise content management.

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Tools And Templates

Vendor Selection Aids

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  • Forrester Wave™: Enterprise Content Management: Overall Capabilities, Q3 '13
  • Forrester Wave™: Enterprise Content Management: Business Content Capabilities, Q3 '13
  • Forrester Wave™: Enterprise Content Management: Transactional Content Capabilities, Q3 '13

Table of Contents

  • ECM Market Boundaries Are Shaped By How Content Is Used
  • User Needs And Business Drivers Are Changing
  • ECM Vendors Respond To These Market Conditions With New Capabilities
  • ECM Vendor Evaluation Overview
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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