Wave Report

The Forrester Wave™: Marketing Asset Management, Q1 2008

Open Text Leads, But No One Meets All Of Marketing's Needs

January 18th, 2008
LB
Lisa Bradner
With contributors:
Stephen Powers , Jaap Favier , Evadne Cokeh , Jennifer Joseph

Summary

Forrester evaluated five of the leading marketing asset management (MAM) vendors across 72 criteria and found that Open Text's Artesia DAM established early MAM leadership thanks to its enterprise capabilities and marketing data management focus. ClearStory Systems, EMC Documentum, and Interwoven place as Strong Performers, each with very different strengths and weaknesses. ClearStory has more MAM vision than the others. EMC Documentum struggles to deliver on its full vision of marketing support. Interwoven has strong content delivery capabilities, but needs to fully integrate its new analytics platform into its MAM approach. North Plains Systems squeaks into the Strong Performers category on the basis of good core digital asset management (DAM) functionality. Its integration map with other marketing technologies is not as fully developed as other products we reviewed.

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