Wave Report

The Forrester Wave™: Order Management Hubs, Q3 2010

Oracle EBS And Sterling Commerce Lead, With SAP, Oracle Siebel, And Microsoft Close Behind

August 19th, 2010
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
RW
Roy Wildeman
With contributor:
Connie Moore

Summary

In Forrester's 112-criteria evaluation of order management hub (OMH) vendors, Oracle E-Business Suite and Sterling Commerce led the pack among the Leaders because of their ability to support both end-to-end ordering processes as well as order hub infrastructure. Meanwhile, SAP, Oracle Siebel, and Microsoft earned their Leader designations because of their strong support for end-to-end order management processes and forward-looking product strategies. Manhattan Associates, Amdocs, and JDA placed in the Strong Performer category for their specialization in targeted markets. The solutions evaluated in this Forrester Wave represent the top options to consider in shortlist discussions when seeking to invest in an order management hub solution.

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