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For Application Development & Delivery Professionals

The Forrester Wave™: Order Management Hubs, Q3 2010

Oracle EBS And Sterling Commerce Lead, With SAP, Oracle Siebel, And Microsoft Close Behind

August 19, 2010


  • By Craig Le Clair,
  • Roy C. Wildeman
  • with Connie Moore,
  • Andrew Magarie

Why Read This Report

In Forrester's 112-criteria evaluation of order management hub (OMH) vendors, Oracle E-Business Suite and Sterling Commerce led the pack among the Leaders because of their ability to support both end-to-end ordering processes as well as order hub infrastructure. Meanwhile, SAP, Oracle Siebel, and Microsoft earned their Leader designations because of their strong support for end-to-end order management processes and forward-looking product strategies. Manhattan Associates, Amdocs, and JDA placed in the Strong Performer category for their specialization in targeted markets. The solutions evaluated in this Forrester Wave represent the top options to consider in shortlist discussions when seeking to invest in an order management hub solution.

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Tools And Templates

Best Practice Assessments

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  • Evaluated Vendors: Product Information And Selection Criteria
  • Evaluated Vendors' Current Industry Footprint

Models and Calculators

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  • A Few Key Industries Drive Market Requirements And Growth For Leading OMH Solutions

Vendor Selection Aids

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  • Forrester Wave™: Order Management Hubs, Q3 2010

Table of Contents

  • Order Management Hubs Address Unprecedented Process Complexity
  • Order Management Hubs Evaluation Overview
  • The Best Order Management Hubs Tackle Unprecedented Complexity
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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