Skip to main content

Save or Share this Report

For Application Development & Delivery Professionals

The Forrester Wave™: Point Of Service, Q2 2012

Epicor, Fujitsu, Microsoft, Micros Retail-J, NCR, Oracle, And Wincor Nixdorf Lead, With JDA, Micros Xstore, Retalix, And SAP Close Behind

February 7, 2013

Primary author headshot


Why Read This Report

In Forrester's 70-criteria evaluation of point-of-service (POS) vendors, we identified the most significant solution providers in this category — Epicor Software, Fujitsu, NCR, JDA Software, Microsoft, Micros Systems (both its Retail-J and Xstore solutions), Oracle, Retalix, SAP, and Wincor Nixdorf — and researched, analyzed, and scored them. This report details our findings about how each vendor measures up and plots where they stand in relation to each other to help application development and delivery (AD&D) professionals select the right partner for their needs in implementing large-scale point-of-service systems. After the evaluation was published, Forrester discovered that it contained some inaccurate information; we have updated this latest version to correct that information. View the Supplemental Material section for more information.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2995 USD).


Tools And Templates

Vendor Selection Aids

vendor selection icon
  • Forrester Wave™: Point Of Service, Q2 '12

Table of Contents

  • Point-Of-Service Solutions Serenade Consumers
  • Point-Of-Service Evaluation Overview
  • Scoring The Point-Of-Service Symphonies
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

Recommended Research