Report

The Forrester Wave™: Real-Time Interaction Management, Q3 2015

The 11 Providers That Matter Most And How They Stack Up
July 29th, 2015
With
Olivia French
and Matthew Izzi

Summary

In Forrester's 35-criteria evaluation of real-time interaction management (RTIM) vendors, we identified the 11 most significant technology providers in the category — Adobe, Experian, IBM, Infor, Oracle, Pegasystems, Pitney Bowes, Salesforce, SAS Institut

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