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For Application Development & Delivery Professionals

The Forrester Wave™: Sales Force Automation Solutions, Q2 2017

June 27, 2017

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Why Read This Report

In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm'online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.

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  • Forrester Wave™: Sales Force Automation Solutions, Q2 ‘17

Table of Contents

  • SFA Solutions Shift The Focus To Customer Engagement
  • Sales Force Automation Evaluation Overview
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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