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The Future Of Small Business Banking

Bank Brands Will Fade As Their SME Products Become Components In Other Companies' Ecosystems

September 24, 2019

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Why Read This Report

Banking for small- and medium-sized businesses is being disrupted by dozens of new entrants such as MYbank, Square, Stripe, Tide, and Xero that offer small- and medium-sized enterprises (SMEs) a wide range of digital services, including payments and lending. To help digital business leaders at established banks understand the future and lead change at their organizations, Forrester has outlined a vision of how the future of small- and medium-sized business banking will unfold.

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Table of Contents

  • Disruption Hits Business Banking (And There's No Going Back)
  • The Next Three Stages Of SME Banking
  • Prepare For A Future Where SMEs Source Services From Marketplaces
  • Recommendations

  • Get To Stage 2 Before Other Companies Do
  • What It Means

  • APIs And Collaboration Will Be Integral To Your Success
  • Supplemental Material
  • Related Research Documents

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